Deskripsi Pekerjaan
Are you a results-driven leader looking to make a significant impact in the retail sector? Fastrata Buana is seeking a highly motivated Sales Supervisor to lead our sales team to new heights.
In this pivotal role, you will be responsible for overseeing daily sales operations, ensuring strict adherence to company SOPs, and driving revenue growth. You will serve as the bridge between management and the sales floor, mentoring team members to maximize their potential and achieve individual and team targets. We are looking for someone who thrives in a fast-paced environment, possesses excellent problem-solving skills, and is committed to delivering exceptional customer service.
If you are ready to take on a leadership challenge and grow your career with a dynamic consumer products company, we want to hear from you.
Tanggung Jawab
- Operational Oversight: Monitor and manage daily sales floor operations to ensure efficiency and smooth workflow.
- Team Leadership: Lead, train, and mentor a team of sales associates to improve performance and morale.
- Target Achievement: Develop strategies to meet and exceed monthly and quarterly sales targets (omset).
- SOP Compliance: Enforce company Standard Operating Procedures to maintain brand integrity and operational standards.
- Customer Relations: Handle customer inquiries, complaints, and escalations to ensure high satisfaction levels.
- Performance Analysis: Analyze sales data and report performance metrics to identify areas for improvement.
- Inventory Management: Assist in inventory checks and stock management to ensure product availability.
Kualifikasi
- Experience: Minimum of 2-3 years of experience in sales or retail management.
- Leadership: Proven track record of supervising teams and driving sales results.
- Communication: Excellent verbal and written communication skills in English (and local language).
- Education: Bachelor’s degree in Business Administration, Marketing, or a related field is preferred.
- Skills: Strong organizational skills and the ability to work well under pressure.
- Technical: Proficiency in Microsoft Office and POS systems.
- Attitude: Highly energetic, proactive, and customer-oriented mindset.