Deskripsi Pekerjaan
SSI Group, the leading force behind the world's most iconic retail brands in the Philippines, is urgently seeking a passionate and experienced Sales Supervisor for our flagship store, SM Manila, located in the heart of Ermita.
As a Sales Supervisor, you are the key driver of store success. You will lead a team of dedicated sales professionals, ensuring that every customer who walks through the door receives an unparalleled brand experience. This role is a perfect blend of operational excellence, people management, and sales strategy.
Your Day-to-Day:
You will manage store operations, from inventory and visual merchandising to sales reporting and cash management. More importantly, you will mentor and motivate your team to achieve ambitious sales targets. You will be the primary point of contact for resolving customer issues and maintaining the highest standard of brand integrity.
What We Look For:
We need a leader who thrives in a fast-paced environment. You have a minimum of 2 years of supervisory experience in retail, a results-oriented mindset, and excellent communication skills. You are flexible with your schedule and are looking to build a long-term career in the retail industry with a company that invests in your growth.
Why SSI Group?
Join a prestigious network of global brands. Enjoy a competitive compensation package, comprehensive benefits, and clear career progression paths. At SSI Group, your hard work is recognized and rewarded.
Ready to take the lead? Apply now for the Sales Supervisor position at SM Manila!
Tanggung Jawab
- Oversee daily store operations to ensure a smooth and efficient workflow.
- Lead, motivate, and manage a team of sales associates to achieve individual and store sales targets.
- Deliver exceptional customer service and address escalated inquiries or complaints professionally.
- Monitor and analyze sales performance, preparing comprehensive reports for Area Management.
- Manage inventory, stock replenishment, and ensure merchandise is displayed according to brand guidelines.
- Implement visual merchandising strategies to optimize product visibility and drive sales.
- Conduct regular training sessions to enhance product knowledge, selling skills, and brand engagement.
- Ensure strict compliance with company policies, safety regulations, and cash management procedures.
Kualifikasi
- Bachelor's degree in Business Administration, Marketing, or any related field.
- At least 2-3 years of supervisory experience in a retail or sales environment.
- Proven track record of achieving sales targets and driving team performance.
- Excellent leadership, interpersonal, and communication skills.
- Strong problem-solving abilities and a customer service-oriented mindset.
- Willing to be assigned in SM Manila, Ermita, and amenable to a shifting schedule.
- Proficient in MS Office applications (Excel, PowerPoint, Word).
- Preferably with experience in handling luxury or high-volume retail brands.