Deskripsi Pekerjaan
Are you a detail-oriented professional looking to advance your career with a global leader? Reed Elsevier is seeking a highly organized and motivated Sales Support Analyst to join our dynamic team in Quezon City. In this pivotal role, you will act as the backbone of our sales department, ensuring seamless operations by providing high-level administrative support to our internal sales stakeholders.
As a Sales Support Analyst, you will bridge the gap between our sales operations and service teams, playing a critical role in data integrity, process optimization, and administrative excellence. If you thrive in a fast-paced environment and have a passion for operational efficiency, we invite you to grow your career with us.
Tanggung Jawab
- Manage and process sales documentation, contracts, and internal reporting requirements with high accuracy.
- Partner closely with the Sales Operations team to streamline workflows and improve departmental productivity.
- Provide proactive administrative support to account managers and sales representatives to facilitate client success.
- Assist in the maintenance and updating of CRM data to ensure pipeline visibility and report integrity.
- Coordinate with internal service teams to resolve client inquiries and ensure timely communication flow.
- Generate and distribute performance reports to monitor sales KPIs and support management decision-making.
- Participate in process improvement initiatives to enhance overall sales support efficiency.
Kualifikasi
- Bachelor’s degree in Business Administration, Marketing, or a related field.
- Proven experience in a Sales Support, Administrative, or Data Analyst role.
- Strong proficiency in Microsoft Office Suite, particularly Excel (v-lookups, pivot tables, and data management).
- Exceptional verbal and written communication skills in English.
- Strong analytical mindset with the ability to interpret data and provide actionable insights.
- Ability to work effectively in a collaborative, cross-functional team environment.
- Strong time-management skills with the ability to handle multiple priorities under tight deadlines.