Deskripsi Pekerjaan
Are you a detail-oriented professional with a passion for delivering exceptional customer service? Wincorp is currently seeking a highly motivated Sales Support Assistant to join our growing team in Caloocan City. In this role, you will serve as the backbone of our sales operations, ensuring that every client interaction is handled with professionalism, efficiency, and care.
As a Sales Support Assistant, you will act as a primary point of contact for our valued clients, managing inquiries, facilitating order processing, and providing administrative support to our sales force. We are looking for a candidate who thrives in a fast-paced environment and possesses the organizational skills necessary to balance multiple tasks while maintaining high levels of accuracy. This is a fantastic opportunity to build your career in a supportive office environment where your contributions directly impact client satisfaction and company success.
Tanggung Jawab
- Manage and process incoming client orders accurately and in a timely manner.
- Serve as a primary point of contact for client inquiries via phone, email, and live chat.
- Prepare sales documentation, invoices, and reports as required by the sales department.
- Maintain up-to-date customer records and databases to ensure seamless communication.
- Coordinate with internal departments to resolve client issues and expedite order fulfillment.
- Assist in organizing sales meetings and preparing promotional materials.
- Monitor inventory levels and notify the team of any stock discrepancies.
- Provide general administrative support to the sales team to ensure daily operations run smoothly.
Kualifikasi
- Educational attainment of at least a High School Diploma or equivalent (Bachelor’s degree preferred).
- Minimum of 1-2 years of experience in sales support, customer service, or administrative roles.
- Strong verbal and written communication skills in English and Filipino.
- Proficiency in Microsoft Office Suite (Excel, Word, Outlook) and basic CRM software.
- Exceptional attention to detail and ability to handle multi-tasking effectively.
- Strong problem-solving skills with a proactive approach to addressing client needs.
- Ability to work independently and as part of a collaborative team.
- Must be based in or willing to commute to Caloocan City.