Deskripsi Pekerjaan
Are you a detail-oriented professional with a passion for sales operations and data management? Kalibrate-Ed is seeking a highly organized Sales Support Assistant to join our growing team in Metro Manila. In this role, you will be the backbone of our sales department, ensuring our CRM systems are accurate, our lead pipeline is healthy, and our internal processes run like clockwork.
We are looking for a proactive individual who thrives in a fast-paced environment and possesses the technical aptitude to leverage CRM tools for maximum efficiency. If you have a sharp eye for data accuracy and a knack for identifying lead generation opportunities, we want to hear from you. This position offers a unique opportunity to directly impact our bottom line while refining our Standard Operating Procedures (SOPs) for long-term scalability.
Tanggung Jawab
- Maintain and update CRM records to ensure 100% data integrity and accuracy.
- Manage end-to-end lead generation processes, including list building and verification.
- Track key sales metrics and provide actionable weekly reports to the management team.
- Support the sales team by managing outreach schedules, follow-ups, and documentation.
- Document and optimize Standard Operating Procedures (SOPs) to improve departmental efficiency.
- Conduct regular data cleansing to remove duplicates and outdated information.
- Collaborate with cross-functional teams to align lead quality with marketing efforts.
Kualifikasi
- Proven experience as a Sales Assistant, CRM Administrator, or Lead Generation Specialist.
- Proficiency in CRM platforms (e.g., Salesforce, HubSpot, or Zoho) is essential.
- Strong analytical skills with the ability to interpret data and identify trends.
- Exceptional verbal and written communication skills in English.
- Advanced proficiency in Microsoft Excel or Google Sheets (Pivot tables, VLOOKUP, etc.).
- Highly detail-oriented with a systematic approach to problem-solving.
- Ability to work independently with minimal supervision in a remote or hybrid setup.