Deskripsi Pekerjaan
Join Barry Callebaut as a Sales Support Executive and become the backbone of our sales operations in Gresik. In this pivotal role, you'll ensure seamless order processing from inception to delivery, acting as the vital link between clients and cross-functional teams. You'll manage order lifecycles with precision, coordinate logistics and inventory, and resolve inquiries with exceptional customer service. This position demands proactive problem-solving skills to address delivery challenges and optimize processes for efficiency. Your contributions will directly impact customer satisfaction and drive sales growth. If you thrive in dynamic environments and possess a passion for operational excellence, this opportunity offers a platform to develop your career within a global chocolate industry leader.
Tanggung Jawab
- Manage end-to-end order processing lifecycle from receipt to delivery
- Coordinate with sales, logistics, and production teams for timely fulfillment
- Act as primary client contact for order status updates and issue resolution
- Monitor inventory levels and coordinate warehouse operations
- Prepare and maintain accurate sales documentation and reports
- Identify process improvements to enhance operational efficiency
- Collaborate with sales team on customer relationship management
Kualifikasi
- Bachelor's degree in Business Administration, Logistics, or related field
- Minimum 2 years experience in sales support or operations role
- Proficiency in CRM systems and Microsoft Office Suite
- Strong organizational skills with attention to detail
- Excellent communication and interpersonal abilities
- Ability to work under pressure and meet deadlines
- Knowledge of supply chain processes preferred