Deskripsi Pekerjaan
Mobil is looking for a visionary and results-driven Sales & Technical Support Division Head to spearhead our growth initiatives in the Indonesian market. In this high-impact role, you will be responsible for orchestrating the intersection between sales excellence and technical precision. You will lead a dedicated team to develop and execute robust sales strategies that not only meet ambitious targets but also elevate the standard of customer service. As a key leader within the organization, you will ensure that technical support operations are streamlined, efficient, and aligned with the broader business goals, ultimately driving customer satisfaction and fostering long-term partnerships.
We are seeking a candidate who possesses a unique blend of commercial acumen and technical expertise. You will act as a bridge between our product teams and the market, ensuring that customer feedback is translated into actionable business insights. If you are ready to take on a challenging leadership role where your strategic decisions will directly impact the company's success and market reputation, we invite you to apply.
Tanggung Jawab
- Develop and implement comprehensive sales strategies and roadmaps to achieve revenue targets and market expansion.
- Lead, mentor, and manage a diverse team of sales representatives and technical support specialists to ensure peak performance.
- Oversee the technical support division, ensuring timely resolution of client issues and high service quality.
- Analyze market trends, competitor activities, and customer data to identify new business opportunities.
- Build and maintain strong relationships with key stakeholders and high-value clients.
- Collaborate with cross-functional departments to optimize product offerings based on market feedback.
- Monitor key performance indicators (KPIs) and prepare regular reports for executive leadership.
Kualifikasi
- Bachelor’s degree in Business Administration, Marketing, Engineering, or a related technical field.
- Minimum of 7-10 years of experience in sales management, with at least 3-5 years in a leadership role.
- Proven track record of successfully managing sales pipelines and technical support operations.
- Strong understanding of CRM systems and sales methodologies.
- Excellent communication skills, with the ability to explain complex technical concepts to non-technical audiences.
- Fluency in English and Bahasa Indonesia.
- Strategic thinking, problem-solving abilities, and a results-oriented mindset.