Deskripsi Pekerjaan
Join PERSOL as a Scam Liaison Officer and become a crucial frontline defender against fraudulent activities. In this dynamic role, you'll act as the primary communication bridge between our organization, law enforcement agencies, and the public to combat emerging scam threats. You'll investigate reported incidents, document evidence meticulously, and develop targeted awareness campaigns to educate vulnerable communities about evolving fraud tactics. This position requires exceptional analytical skills to identify patterns in scam operations and collaborate with cross-functional teams to implement preventive measures. Your work will directly contribute to safeguarding individuals and businesses from financial exploitation while maintaining compliance with Singapore's regulatory framework for fraud prevention.
Tanggung Jawab
- Liaise with law enforcement agencies to report and coordinate responses on scam incidents
- Investigate reported fraud cases by gathering evidence, interviewing stakeholders, and documenting findings
- Develop and deliver public education materials on scam prevention strategies
- Monitor emerging scam trends and provide timely threat assessments to internal teams
- Maintain accurate records of scam activities and generate comprehensive reports
- Coordinate with internal departments to implement fraud prevention protocols
- Represent the organization in community outreach programs focused on fraud awareness
Kualifikasi
- Minimum 2 years of experience in fraud investigation, customer service, or administrative roles
- Strong written and verbal communication skills with ability to convey complex information clearly
- Proficiency in data analysis and documentation of fraudulent activities
- Knowledge of Singapore's scam landscape and relevant legal frameworks
- Ability to work independently with minimal supervision in fast-paced environments
- Certificate in fraud examination, criminology, or related field preferred
- Proficient in Microsoft Office Suite and case management systems