Deskripsi Pekerjaan
MSIG is a leading general insurer with a robust global presence and a reputation for excellence. We are currently seeking a dynamic and highly organized Senior Administrative Officer (Operations), Marine to join our specialized Marine operations division in Singapore.
In this key operational and strategic role, you will bridge the gap between day-to-day administrative workflows and high-level corporate initiatives. You will represent the Marine department on company-level committees, driving ad-hoc projects aimed at optimizing business efficiency, expanding capabilities, and modernizing our administrative framework. This position offers a rewarding path for an operations professional seeking to make a measurable impact within a prestigious multinational insurance firm.
Tanggung Jawab
- Participate actively in company-level committees and spearhead ad-hoc projects designed to drive operational efficiency and business growth.
- Establish, implement, and maintain robust administrative processes and operational workflows tailored to the Marine insurance division.
- Collaborate closely with cross-functional stakeholdersâincluding Underwriting, Claims, Compliance, and ITâto streamline systems and resolve operational bottlenecks.
- Oversee the accurate processing, quality control, and lifecycle management of marine insurance documentation.
- Generate comprehensive monthly operational reports, trend analyses, and key performance indicators (KPIs) for senior leadership.
- Ensure all administrative and operational activities strictly adhere to internal corporate policies and external regulatory frameworks.
Kualifikasi
- Diploma or Bachelorâs Degree in Business Administration, Maritime Studies, Insurance, or a related discipline.
- 3 to 5 years of professional experience in operations or administration, preferably within the General Insurance or Maritime industry.
- Proven track record of participating in cross-functional project teams or corporate committees.
- Strong analytical mindset with the ability to diagnose process gaps and propose scalable solutions.
- Excellent interpersonal and communication skills, with the ability to influence stakeholders at various levels.
- High proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and adaptability to modern insurance management systems.