Deskripsi Pekerjaan
Elevate Your Career with MSIG Singapore
MSIG is a leading general insurer with a solid presence in Singapore and across Asia. We are currently seeking a high-caliber Senior Administrative Officer (Operations) to join our specialized Marine department. This is a pivotal role designed for a professional who thrives on operational excellence and strategic contribution.
In this position, you will go beyond traditional administrative tasks. You will be a key representative for the Marine department in various company-level committees, driving ad-hoc projects that directly impact the expansion and efficiency of our business operations. This role offers a unique blend of core operational management and high-level strategic involvement, providing a clear path for professional growth within the insurance industry.
The ideal candidate will possess a deep understanding of marine insurance workflows and a proactive mindset toward process optimization. You will work closely with cross-functional teams to ensure that MSIG remains at the forefront of the competitive Singaporean insurance landscape through superior service delivery and robust operational frameworks.
Tanggung Jawab
- Lead and manage day-to-day administrative operations within the Marine department to ensure seamless business continuity.
- Actively participate in and contribute to company-level committees for strategic ad-hoc projects.
- Design and implement improved operational workflows to enhance service delivery and business efficiency.
- Coordinate closely with underwriters, claims teams, and external brokers to facilitate smooth transaction processing.
- Oversee departmental data management, ensuring all records are accurate and compliant with MAS and internal standards.
- Monitor and report on operational KPIs, identifying areas for further business expansion.
- Support the integration of digital tools and system enhancements within the Marine unit.
Kualifikasi
- Bachelor’s degree in Business Administration, Maritime Studies, Logistics, or a related field.
- Minimum 5 years of experience in an operational or senior administrative role, preferably in general insurance.
- Proven experience in project management or participating in organizational committees.
- Strong knowledge of Marine insurance products and market practices in Singapore.
- Excellent interpersonal and communication skills for stakeholder management.
- Advanced proficiency in MS Office Suite and familiarity with insurance management systems.
- Strong analytical mindset with a focus on continuous improvement.