Deskripsi Pekerjaan
Are you an experienced administrative professional looking to elevate your career within the dynamic Marine insurance industry? MSIG, a premier global insurance provider with a strong legacy of excellence, is actively seeking a highly capable and motivated Senior Administrative Officer (Operations), Marine to join our high-performing team in Singapore.
In this critical role, you will be the operational cornerstone of our Marine division. Beyond managing core administrative functions, you will have the unique opportunity to influence strategic direction by participating in high-level company committees. These committees are dedicated to executing ad-hoc projects aimed at improving and expanding the company's operations and business footprint. Your insights will directly shape organizational growth.
Your day-to-day will involve implementing and managing robust administrative procedures to ensure strict compliance, operational efficiency, and exceptional service standards. You will collaborate closely with Heads of Departments including Underwriting, Claims, and Finance to streamline workflows, support business development initiatives, and manage sensitive documentation.
This role is perfect for a proactive, detail-oriented individual who thrives in a fast-paced environment. You will be empowered to take ownership of processes, identify pain points, and spearhead solutions. If you are passionate about operational excellence and strategic administration, MSIG offers a vibrant culture, unparalleled opportunities for professional development, and a chance to make a tangible impact on our Marine business.
Take the next rewarding step in your career journey. Apply today and become a vital part of the MSIG family.
Tanggung Jawab
- Participate in company-level committees to drive ad-hoc projects focused on operational improvement and business expansion within the Marine sector.
- Manage, implement, and continuously improve administrative procedures and frameworks to enhance departmental efficiency and regulatory compliance.
- Provide comprehensive administrative support to the Marine Operations leadership team, including complex diary management, meeting coordination, and travel arrangements.
- Monitor and optimize operational workflows, identifying bottlenecks and proposing effective solutions to streamline processes and reduce turnaround times.
- Collaborate with cross-functional teams (Underwriting, Claims, Finance, Risk) to ensure the seamless execution and administration of Marine insurance policies and services.
- Prepare, review, and present detailed reports, presentations, and documentation for management reviews, audits, and strategic planning sessions.
- Oversee the maintenance of accurate records, databases, and filing systems (both physical and electronic), ensuring data integrity and strict confidentiality.
- Act as a key liaison between internal departments and external stakeholders (brokers, clients, regulators), fostering strong professional partnerships.
Kualifikasi
- Diploma or Bachelor's degree in Business Administration, Maritime Studies, Risk Management, or a related discipline.
- Minimum of 3-5 years of progressive experience in administrative operations, ideally within the insurance, marine, or financial services industry.
- Proven experience managing projects and actively contributing to cross-functional or company-level committees.
- Exceptional organizational and time-management skills with the proven ability to prioritize tasks and meet tight deadlines in a dynamic environment.
- Strong analytical and problem-solving capabilities, combined with meticulous attention to detail.
- Excellent written and verbal communication skills in English. Proficiency in an additional Asian language is a strong advantage for stakeholder engagement.
- Advanced proficiency in the Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and familiarity with CRM or database management systems.
- Ability to work independently with minimal supervision while also being a collaborative team player.