Deskripsi Pekerjaan
About the Role:
MSIG, a leading global general insurer and a member of the Mitsubishi Sumitomo Insurance Group, is seeking a talented and experienced Senior Administrative Officer (Operations) for our Marine division in Singapore. This is a fantastic opportunity for a dedicated administrative professional to step into a vital role that seamlessly blends hands-on operational support with high-level strategic project management. You will be instrumental in ensuring the day-to-day efficiency of the Marine department while directly contributing to key business initiatives that shape the company's future.
Sitting within our dynamic Singapore office, you will be responsible for managing and refining daily administrative operations, ensuring strict compliance with industry regulations and internal excellence standards. Furthermore, you will actively represent the Marine Operations team at various company-level committees and working groups. In this capacity, you will work on ad-hoc projects specifically designed to improve, streamline, and expand the company's operational capabilities and business reach across the marine sector. Your analytical insights and organizational skills will directly influence our operational success.
This role is perfect for someone who thrives on variety and influence. You will not only execute administrative tasks but also identify opportunities for process improvement, propose innovative solutions, and see them through to implementation. If you are a proactive, detail-oriented professional looking to elevate your career with a prestigious organization that genuinely values innovation and operational rigor, we strongly encourage you to apply for this impactful position. Join MSIG and play a key part in our continuous journey towards operational excellence.
Tanggung Jawab
- Represent the Marine Operations division on various company-level committees and working groups, driving ad-hoc projects focused on business improvement and operational expansion.
- Manage, implement, and refine administrative workflows and procedures to ensure optimal efficiency, accuracy, and regulatory compliance within the Marine department.
- Coordinate cross-departmental communication (Underwriting, Claims, Finance) and act as a key liaison with external brokers, partners, and regulatory bodies.
- Oversee the accurate processing of marine insurance documentation, policy administration, data entry, and record management.
- Prepare, analyze, and present detailed operational reports, metrics, and executive presentations for senior management and committee reviews.
- Identify operational bottlenecks and propose innovative solutions to streamline processes, reduce costs, and enhance team productivity.
- Provide comprehensive administrative support to the Head of Marine and the wider team, including complex calendar management, travel coordination, and expense reporting.
- Ensure all operational activities strictly adhere to company policies and local regulatory standards, actively assisting with internal and external audit preparations.
Kualifikasi
- Diploma or Bachelor's Degree in Business Administration, Maritime Studies, Risk Management, or a closely related field.
- Minimum of 3 to 5 years of experience in an administrative, operational support, or project coordination role, ideally within the insurance, marine, or financial services industry.
- Exceptional organizational and multitasking abilities with an unwavering attention to detail and accuracy.
- Strong proficiency in the Microsoft Office Suite (Excel, PowerPoint, Word, Outlook); familiarity with policy administration systems is highly advantageous.
- Excellent verbal and written command of English, with the confidence and poise to interact effectively with stakeholders at all organizational levels.
- Proven experience in managing projects or actively participating in cross-functional committees and strategic initiatives.
- Self-motivated, proactive, and capable of working independently in a fast-paced, deadline-driven environment.
- Strong analytical and problem-solving skills with the ability to think strategically about operational improvements and business efficiency.