Deskripsi Pekerjaan
Are you an efficient administrator ready to manage claims and lead IT initiatives in a world-class healthcare environment? National University Hospital (NUH) is looking for a (Senior) Associate Executive to join our dedicated Paediatrics team at the Khoo Teck Puat – National University Children's Medical Institute (KTP-NUCMI).
In this strategic role, you will be the operational backbone of the department, seamlessly blending financial claims management with technology-driven process improvements. Your ability to optimize administrative workflows and lead the implementation of new IT systems will directly enhance the efficiency of our clinical teams, allowing them to focus on delivering exceptional care to children and their families.
KTP-NUCMI is Singapore's leading paediatric centre, committed to advancing child health through clinical excellence, research, and education. As an integral member of our team, you will be surrounded by some of the brightest minds in medicine. We foster a culture of innovation and collaboration, where your contributions are valued and your professional growth is supported.
This is more than a job—it is a chance to be at the forefront of paediatric healthcare administration. We are seeking a proactive, detail-oriented professional with strong leadership potential. You will work closely with senior clinicians and hospital administration to drive excellence. If you thrive in a fast-paced environment and are passionate about making a tangible difference through your management skills, we want to hear from you.
Tanggung Jawab
- Oversee the accurate and timely processing of all departmental claims, ensuring compliance with insurance and regulatory standards.
- Lead the rollout of administrative IT systems, manage user adoption, and train staff on new software and workflows.
- Coordinate the day-to-day administrative operations of the department to ensure a smooth and efficient workflow.
- Prepare and manage departmental budgets, financial reports, and expenditure tracking.
- Supervise and mentor junior administrative staff, fostering a collaborative and high-performing team environment.
- Act as the key liaison between the clinical team, hospital administration, and external IT vendors for system enhancements.
- Provide comprehensive administrative support to the Heads of Department for strategic projects and committees.
- Manage procurement processes for office and clinical supplies, optimizing costs and inventory levels.
Kualifikasi
- Bachelor's degree in Business Administration, Healthcare Management, Information Technology, or a related discipline.
- Minimum of 3-5 years of relevant working experience in an administrative executive capacity.
- Proven experience in managing claims, billing, or financial administration processes.
- Strong technical aptitude with demonstrated experience in leading system implementations (e.g., SAP, EPIC, QlikView).
- Excellent organizational, analytical, and problem-solving skills.
- Outstanding communication and interpersonal skills to engage effectively with a diverse group of stakeholders.
- Ability to work independently, prioritize tasks, and manage multiple deadlines in a dynamic environment.
- Prior experience in a healthcare or clinical research setting is highly advantageous.