Deskripsi Pekerjaan
Join Valentino's prestigious boutique at Pavilion KL as a Senior Client Advisor and become an ambassador of Italian luxury. This role offers the opportunity to deliver exceptional client experiences while representing one of fashion's most iconic brands. You'll work in a dynamic environment where your passion for high-end fashion directly contributes to brand excellence and client loyalty.
We seek a charismatic professional with deep luxury retail expertise to drive sales through personalized service, client relationship building, and brand advocacy. You'll mentor junior staff, maintain visual merchandising standards, and contribute to achieving boutique targets. This position combines artistic appreciation with commercial acumen, ideal for candidates who thrive in fast-paced luxury settings.
Valentino offers competitive compensation, comprehensive training, and career development within the luxury sector. If you embody sophistication, possess exceptional communication skills, and are committed to delivering world-class service, we invite you to join our passionate team at Pavilion KL.
Tanggung Jawab
- Deliver personalized luxury client experiences through product knowledge and styling expertise
- Drive sales achievement by building long-term client relationships and identifying opportunities
- Mentor junior advisors on brand standards, product details, and client engagement techniques
- Execute visual merchandising guidelines to maintain boutique aesthetic excellence
- Handle client transactions, returns, and special order processing with precision
- Collaborate with team to achieve monthly/quarterly sales targets and KPIs
- Participate in seasonal training to maintain current knowledge of collections and trends
Kualifikasi
- Minimum 3 years experience in luxury retail or high-end fashion sales
- Proven track record in achieving sales targets and client retention
- Deep understanding of luxury market dynamics and brand positioning
- Exceptional communication and interpersonal skills with multicultural fluency
- Strong leadership abilities with experience mentoring retail staff
- Proficiency in POS systems and inventory management
- Fluency in English and Bahasa Malaysia; Mandarin proficiency preferred
- Ability to work flexible hours including weekends and holidays