Deskripsi Pekerjaan
Are you a passionate retail professional seeking a rewarding career? Join the leading health and beauty retailer, Watsons, at our vibrant Tropicana Aman outlet. We are looking for a dedicated Senior Customer Assistant to join our team and help us deliver outstanding shopping experiences to our customers. This is an excellent opportunity to work in a fast-paced environment where your customer service skills will shine.
As a Senior Customer Assistant, you will be the first point of contact for our valued customers. You will play a key role in driving sales, maintaining store standards, and supporting the store management team. If you are energetic, detail-oriented, and have a passion for retail, we encourage you to apply today.
Tanggung Jawab
- Provide exceptional customer service by greeting customers warmly and assisting with product inquiries, recommendations, and solutions.
- Operate the Point of Sale (POS) system efficiently to process sales, returns, exchanges, and loyalty card transactions.
- Assist in receiving, checking, pricing, and stocking merchandise to ensure inventory accuracy and freshness.
- Maintain high standards of visual merchandising and store cleanliness to create an inviting shopping environment.
- Handle customer complaints and feedback professionally, resolving issues to ensure customer satisfaction.
- Collaborate with the team to achieve daily sales targets and operational goals.
- Support the store manager with daily operational tasks, stock counts, and reporting.
Kualifikasi
- Minimum SPM / O-Level qualification or Diploma in any field.
- Minimum 1-2 years of experience in retail sales or customer service is preferred.
- Strong interpersonal and communication skills with the ability to build rapport with customers.
- Ability to work flexible hours, including weekends, public holidays, and evenings.
- Basic computer literacy and familiarity with POS systems.
- Enthusiastic, energetic, and able to work well within a team environment.