Deskripsi Pekerjaan
Are you a strategic thinker with a passion for driving digital transformation? Bonsey Jaden is seeking a high-caliber Senior Digital Account Manager to join our dynamic team in Singapore. In this pivotal role, you will act as the primary bridge between our creative, technical, and analytical departments and our diverse portfolio of clients.
We are looking for a seasoned professional who can not only manage expectations but also act as a trusted advisor, identifying growth opportunities and crafting innovative digital marketing strategies that deliver measurable ROI. You will lead client relationships from the front, ensuring that our agency’s creative output aligns perfectly with client business objectives.
If you are a proactive leader with a knack for storytelling, technical acumen, and superior communication skills, we want to hear from you.
Tanggung Jawab
- Lead and nurture long-term relationships with key accounts, acting as the primary point of contact.
- Develop and execute comprehensive digital marketing strategies across paid, earned, and owned media channels.
- Translate client business requirements into actionable creative and technical briefs for internal teams.
- Monitor campaign performance metrics, providing insightful data analysis and actionable recommendations to improve ROI.
- Identify and pursue upsell and cross-sell opportunities to drive account growth and client retention.
- Oversee project timelines, budgets, and resource allocation to ensure on-time and high-quality delivery.
- Facilitate regular client workshops, strategy sessions, and performance reviews to maintain alignment.
- Mentor junior account managers and support team members in professional development.
Kualifikasi
- Bachelor’s degree in Marketing, Communications, Business, or a related field.
- Minimum 5-7 years of experience in an account management role within a digital marketing agency environment.
- Deep understanding of digital marketing ecosystems, including SEO/SEM, social media marketing, content strategy, and programmatic advertising.
- Proven track record of managing complex projects and high-value client accounts.
- Exceptional interpersonal, presentation, and negotiation skills with the ability to influence stakeholders at all levels.
- Strong analytical mindset with proficiency in tools like Google Analytics, Meta Business Suite, and CRM software.
- Ability to thrive in a fast-paced, collaborative, and creative environment.
- Strong problem-solving abilities and a solution-oriented approach to challenges.