Deskripsi Pekerjaan
Are you a detail-oriented professional with a passion for academic excellence and student success? Nanyang Technological University (NTU), one of the world's leading research-intensive universities, is seeking a motivated Senior Executive for Academic (Graduate Programmes) to join our prestigious communication school.
In this pivotal role, you will be the backbone of our graduate academic operations. You will support the end-to-end lifecycle of graduate students, ensuring seamless administrative delivery while maintaining the high standards of rigour associated with NTU. We are looking for an individual who thrives in a collaborative, fast-paced academic environment and possesses the initiative to improve current workflows. If you are committed to fostering an exceptional student experience and wish to advance your career within a top-tier global institution, we encourage you to apply.
Tanggung Jawab
- Manage the end-to-end administration of graduate programmes, including course registration, examination logistics, and grade processing.
- Provide prompt and professional advisory services to prospective and current graduate students regarding programme requirements and academic policies.
- Collaborate with faculty and department heads to streamline course scheduling and resource allocation.
- Maintain accurate student databases and generate analytical reports for quality assurance and accreditation purposes.
- Coordinate and facilitate academic events, workshops, and information sessions for the graduate community.
- Ensure strict adherence to university regulations and Ministry of Education guidelines regarding academic integrity and reporting.
- Identify opportunities to improve operational efficiency within the graduate studies office through digital adoption and process automation.
Kualifikasi
- Bachelor’s degree from a recognized university in Business Administration, Communications, or a related discipline.
- At least 3-5 years of relevant administrative experience, ideally within a Higher Education or academic setting.
- Strong proficiency in Microsoft Office Suite and student management systems (e.g., Banner, SAP, or similar ERP software).
- Exceptional verbal and written communication skills with the ability to engage stakeholders at all levels.
- Proven ability to manage multiple priorities under tight deadlines while maintaining high attention to detail.
- Strong analytical mindset with the ability to interpret policies and resolve complex procedural queries.
- A proactive team player with a service-oriented mindset and a passion for supporting academic growth.