Deskripsi Pekerjaan
Join SingHealth Group, one of Singapore's leading healthcare providers, as a Senior Executive/Assistant Manager in our Admitting Services department. In this critical role, you will be at the forefront of patient experience, ensuring smooth and efficient admission processes for our valued patients.
As a key member of our EGH Planning Office, you will play a pivotal role in shaping the future of our admitting services. You'll collaborate with cross-functional teams to develop innovative admission and financial counseling processes that streamline operations while maintaining the highest standards of patient care.
This position offers an excellent opportunity to make a significant impact on healthcare service delivery while advancing your career in a dynamic and supportive environment. If you're passionate about improving patient experiences and possess strong analytical and communication skills, we invite you to apply and become part of our dedicated healthcare team.
Tanggung Jawab
- Plan and develop efficient admission processes to enhance patient experience and operational efficiency
- Design and implement financial counseling programs to ensure patients understand their payment options
- Collaborate with healthcare teams to optimize patient flow through the admission process
- Analyze admission data to identify areas for improvement and implement evidence-based solutions
- Train and mentor admitting services staff on best practices and new procedures
- Develop and maintain documentation for admitting processes and protocols
- Monitor key performance indicators for admitting services and report on progress
- Stay updated on healthcare regulations and ensure compliance in all admission processes
Kualifikasi
- Bachelor's degree in Healthcare Administration, Business Administration, or related field
- Minimum of 3-5 years of experience in healthcare administration or patient services
- Strong analytical skills with the ability to interpret complex healthcare data
- Excellent communication and interpersonal skills to interact effectively with patients and staff
- Experience in process improvement and workflow optimization
- Knowledge of healthcare regulations and insurance processes
- Proficiency in healthcare management software and data analysis tools
- Leadership experience with the ability to mentor and develop team members