Deskripsi Pekerjaan
We are seeking a highly motivated and experienced Senior Executive to join a leading Public Healthcare Institution in Central Region. In this pivotal role, you will be responsible for overseeing the day-to-day operations of our service points, ensuring that high standards of patient care and administrative efficiency are maintained. You will play a critical part in optimizing service workflows, managing patient flow, and coordinating closely with various internal departments to resolve operational challenges effectively.
This position offers a fantastic opportunity to work within a stable and rewarding public sector environment. You will be rewarded with a competitive good salary and attractive performance bonuses, reflecting the value we place on your expertise. Additionally, your role will involve analyzing service metrics to identify trends and areas for enhancement, thereby contributing to the institution's strategic goals. If you are looking for a challenging yet fulfilling role in healthcare management, we encourage you to apply.
Tanggung Jawab
- Oversee and manage the daily operations of service points to ensure seamless service delivery and high patient satisfaction.
- Coordinate patient flow and triage processes efficiently to minimize wait times and improve operational throughput.
- Implement and monitor service quality standards, ensuring compliance with institutional policies and regulations.
- Liaise with clinical staff, administrative teams, and external stakeholders to resolve operational issues promptly.
- Prepare and maintain accurate records, reports, and statistical data regarding service performance.
- Lead continuous improvement initiatives to enhance the overall efficiency of healthcare service delivery.
Kualifikasi
- Bachelor’s degree in Business Administration, Healthcare Management, Public Administration, or a related field.
- Minimum of 3 to 5 years of relevant experience in healthcare operations, customer service, or service point management.
- Familiarity with public healthcare systems and workflows is highly desirable.
- Strong analytical skills with the ability to interpret operational data and drive process improvements.
- Excellent communication, interpersonal, and problem-solving skills.
- Proficiency in using Microsoft Office Suite and relevant hospital management information systems.