Deskripsi Pekerjaan
Join Clarks, a globally renowned footwear and accessories brand, as a Senior Sales Associate or Sales Associate at our vibrant NU Sentral store in the heart of Kuala Lumpur. In this role, you will be the face of Clarks, delivering exceptional customer experiences and contributing to the store’s overall sales success.
You’ll collaborate with a passionate, multicultural team to showcase our latest collections, provide personalized style advice, and ensure every customer leaves with confidence. Our store operates in a fast‑paced, dynamic environment where energy, initiative, and a love for fashion are the driving forces behind our performance.
Key responsibilities include achieving and exceeding personal and team sales targets, maintaining flawless visual merchandising standards, managing stock replenishment and inventory accuracy, handling cash and electronic transactions securely, and building lasting relationships with a diverse clientele. You’ll also mentor junior staff, sharing best practices and fostering a supportive team culture.
Clarks is committed to the growth and development of its employees. We offer competitive remuneration, comprehensive product training, and clear career progression pathways for those who demonstrate dedication and leadership. In addition, you’ll enjoy employee discounts on our premium footwear and accessories, making it easy to stay stylish both in and out of the workplace.
If you thrive in a customer‑focused setting, take pride in delivering premium service, and want to be part of a global brand with a strong local presence, we’d love to hear from you. Apply today and become a key contributor to Clarks’ success story in Malaysia.
Tanggung Jawab
- Achieve and exceed monthly sales targets through proactive customer engagement and effective selling techniques.
- Maintain high standards of visual merchandising and store presentation to enhance the shopping experience.
- Monitor stock levels, conduct regular replenishment, and ensure accurate inventory counts.
- Process sales transactions accurately and handle cash, card, and digital payments securely.
- Provide personalized product recommendations and style advice to customers, ensuring satisfaction.
- Mentor and support junior sales associates to develop their skills and performance.
- Collaborate with the store management team to implement promotional activities and campaigns.
- Uphold brand values, policies, and procedures, including health and safety standards.
Kualifikasi
- Previous experience in retail sales, preferably in footwear, fashion, or accessories.
- Strong communication and interpersonal skills with a customer‑focused attitude.
- Ability to work in a fast‑paced environment, handle multiple tasks, and meet deadlines.
- Basic knowledge of POS systems and inventory management is advantageous.
- Team player with demonstrated leadership or mentoring abilities.
- Flexibility to work varied shifts, including weekends and public holidays.
- Minimum SPM qualification or equivalent; higher education in business or marketing is a plus.
- Fluency in English and Bahasa Malaysia; additional languages are an asset.