Deskripsi Pekerjaan
Are you a passionate and experienced tea artisan ready to take your career to the next level? We are seeking a dynamic Senior Tearista to join our team in Tebrau, Johor. In this role, you will lead by example, bring creativity to every cup, and elevate the overall guest experience for our growing beverage brand, Chuchat.
As a Senior Tearista, you will do more than just brew tea—you will be a brand ambassador, a mentor to junior staff, and a key driver of operational excellence. Whether crafting signature bubble teas, managing inventory, or ensuring top-tier customer satisfaction, your leadership will shape the daily success of our outlet.
If you have a keen eye for detail, a friendly personality, and a genuine love for innovative beverage curation, we want to hear from you. Join us and brew a rewarding career today!
Tanggung Jawab
- Prepare and serve a wide range of high-quality tea beverages in accordance with established recipes and brand standards.
- Lead, mentor, and train junior tearistas on brewing techniques, customer service standards, and food safety protocols.
- Oversee daily counter operations, including cash handling, order taking, and maintaining a clean, organized work environment.
- Manage inventory levels of tea leaves, syrups, toppings, and packaging materials, reporting shortages to the outlet manager.
- Create an inviting atmosphere by greeting customers warmly and providing expert recommendations on menu items.
- Ensure strict adherence to food safety, hygiene, and local sanitation regulations at all times.
- Contribute creative ideas for seasonal beverages and promotional campaigns to drive outlet sales.
Kualifikasi
- At least 1-2 years of experience as a Tearista, Barista, or in a similar role within the F&B or retail industry.
- Proven leadership skills with the ability to motivate and guide junior team members in a fast-paced environment.
- Excellent interpersonal and communication skills, with a passion for delivering exceptional customer service.
- Basic knowledge of inventory management, cash register (POS) operations, and daily closing procedures.
- Ability to work flexible hours, including weekends, public holidays, and rotating shifts.
- Possess a valid food handler certificate and typhoid vaccination (or willing to obtain them).