Deskripsi Pekerjaan
Weemaju Automotive Sdn Bhd is seeking a meticulous Service Administrator to join our dynamic team in Putatan, Sabah. As the backbone of our service operations, you'll orchestrate end-to-end administrative workflows, ensuring seamless coordination between technical teams, customers, and insurance providers. Your expertise will be crucial in managing complex billing processes, conducting thorough audits for compliance, and maintaining accurate documentation. This role demands exceptional organizational skills and the ability to thrive in a fast-paced automotive environment while serving as the central communication hub that drives team efficiency and operational excellence.
Join us to leverage your administrative prowess in an industry that values precision and customer satisfaction. You'll play a vital role in maintaining our reputation for reliable service while gaining exposure to automotive-specific processes. We offer a collaborative culture where your contributions directly impact our success and growth trajectory.
Tanggung Jawab
- Manage comprehensive automotive service administration workflows from intake to completion
- Process and coordinate insurance claims documentation and communications
- Conduct regular billing audits to ensure accuracy and regulatory compliance
- Serve as primary liaison between service teams, customers, and external partners
- Maintain meticulous records of service activities, invoices, and communications
- Streamline administrative processes to enhance team productivity and response times
- Monitor and resolve discrepancies in service documentation and billing
- Prepare operational reports for management review and process improvement
Kualifikasi
- Proven experience in administrative or office support roles
- Strong knowledge of insurance claim processes and documentation
- Proficiency in office software (MS Office suite) and administrative systems
- Excellent organizational skills with attention to detail
- Effective communication abilities for stakeholder coordination
- Ability to multitask in a fast-paced automotive environment
- Basic understanding of automotive service operations and terminology
- Problem-solving aptitude for administrative challenges