Deskripsi Pekerjaan
Join PERSOL as a Service Ambassador and immerse yourself in a unique work environment where nature meets professionalism. We're seeking dedicated individuals to deliver exceptional customer experiences during our night shift operations. In this role, you'll be the frontline ambassador representing our brand's commitment to excellence while enjoying a tranquil, natural setting that promotes work-life balance.
As a key member of our customer service team, you'll handle inquiries, resolve issues, and build lasting relationships with clients. The night shift schedule offers an ideal opportunity for those who thrive in quieter atmospheres while maintaining high service standards. PERSOL provides comprehensive training and a supportive culture where your contributions are valued.
Competitive compensation includes monthly earnings of SGD 2,000-2,300 plus opportunities for growth. If you're passionate about customer service and seeking a distinctive workplace experience, apply now to become part of our innovative team.
Tanggung Jawab
- Deliver exceptional customer service through multiple communication channels
- Resolve customer inquiries and complaints with empathy and efficiency
- Process transactions, orders, and service requests accurately
- Maintain detailed customer interaction records in CRM systems
- Collaborate with cross-functional teams to ensure seamless service delivery
- Adhere to company policies and service quality standards
- Contribute to continuous improvement of service processes
Kualifikasi
- Strong communication and interpersonal skills
- Previous customer service or call center experience preferred
- Ability to work independently and as part of a team
- Proficiency in basic computer applications
- Comfortable working night shift schedules
- Positive attitude with problem-solving mindset
- High school diploma or equivalent qualification