Deskripsi Pekerjaan
Are you ready to shape the future of industrial technology? Trumpf, a global leader in high-tech machine tools and laser technology, is seeking a driven and technically skilled Service Engineer to join our expanding team in Malaysia. If you are passionate about precision engineering and thrive on solving complex technical challenges, we want you on our team.
As a Service Engineer, you will be the face of our innovation, providing expert technical support, maintenance, and troubleshooting for our cutting-edge machinery. You will work closely with our clients to ensure maximum machine uptime and operational efficiency, leveraging our state-of-the-art laser and metal fabrication technologies. We are looking for individuals who are not just technicians, but partners in our clients' successâsomeone who faces challenges head-on with a proactive, solution-oriented mindset.
Tanggung Jawab
- Provide on-site installation, commissioning, and testing of high-tech machine tools and laser equipment.
- Perform preventative maintenance and diagnostic troubleshooting to minimize equipment downtime.
- Deliver comprehensive technical training to client operators on equipment safety and performance optimization.
- Prepare detailed service reports, documentation, and technical feedback for internal engineering teams.
- Manage spare parts inventory and ensure timely procurement for repair activities.
- Collaborate with cross-functional sales and engineering teams to ensure client satisfaction and service excellence.
- Stay updated on the latest Trumpf technology, software, and industry best practices.
Kualifikasi
- Bachelorâs Degree or Diploma in Mechanical Engineering, Mechatronics, Electrical Engineering, or a related field.
- Minimum 2-4 years of field service experience, preferably in industrial machinery, laser systems, or CNC equipment.
- Strong problem-solving abilities and a mechanical aptitude for diagnosing complex hardware/software issues.
- Proficiency in reading technical blueprints, electrical schematics, and hydraulic diagrams.
- Excellent verbal and written communication skills in English and Bahasa Melayu.
- High degree of professional initiative and the ability to work independently in a fast-paced environment.
- Possess a valid driverâs license and willingness to travel to client sites within the region as required.