Deskripsi Pekerjaan
We are seeking a dynamic Service Receptionist to join our team at F & E Enterprises. As the first point of contact for our valued clients, you'll play a pivotal role in shaping our customer experience while supporting daily operations. This full-time position offers an opportunity to grow professionally within a supportive environment where your interpersonal skills and administrative expertise will directly impact our business success.
In this role, you'll be responsible for managing incoming communications, scheduling appointments, and maintaining organized records. You'll develop and expand our customer base through exceptional service, ensuring every interaction reflects our company's commitment to excellence. The ideal candidate will thrive in a fast-paced setting, balancing multiple priorities while maintaining a welcoming atmosphere for visitors and colleagues alike.
F & E Enterprises provides a collaborative workplace where your contributions are recognized. If you possess a Bachelor's Degree and have over one year of experience in customer service or administrative support, we invite you to apply. Join us in delivering outstanding service while advancing your career in Western Visayas.
Tanggung Jawab
- Manage incoming calls, emails, and visitor inquiries with professionalism
- Schedule and coordinate appointments across multiple departments
- Maintain accurate customer databases and administrative records
- Develop and expand customer relationships through proactive communication
- Coordinate office operations to ensure smooth daily workflows
- Assist with document preparation and data management tasks
- Represent the company brand through exceptional service standards
- Collaborate with team members to resolve customer concerns promptly
Kualifikasi
- Bachelor's Degree in Business Administration or related field
- Minimum 1 year of experience in customer service or administrative role
- Excellent verbal and written communication skills
- Proficiency in office software (MS Office Suite)
- Strong organizational and time management abilities
- Ability to multitask in fast-paced environments
- Professional demeanor with customer-focused mindset
- Attention to detail with high accuracy standards