Deskripsi Pekerjaan
We are seeking a dynamic Shop Assistant to join our team at Bisma Estetika Indonesia in Semarang. As a key member of our retail team, you'll create exceptional shopping experiences by assisting customers in finding the perfect products while maintaining our store's inviting atmosphere. This role requires strong interpersonal skills, product knowledge, and a commitment to excellence in customer service. You'll contribute to our mission of delivering high-quality aesthetic products while supporting store operations and sales initiatives. Join us in shaping memorable retail experiences in the heart of Semarang.
Tanggung Jawab
- Assist customers in product selection and provide detailed information about collections
- Ensure store cleanliness, visual merchandising standards, and organized displays
- Process transactions accurately using POS systems and maintain cash handling protocols
- Support inventory management through stock monitoring and replenishment
- Handle customer inquiries and resolve issues promptly with a solutions-oriented approach
- Collaborate with team members to achieve sales targets and promotional goals
- Contribute to a positive work environment through proactive teamwork
Kualifikasi
- High school diploma or equivalent with retail/customer service experience preferred
- Strong communication skills and ability to build rapport with diverse customers
- Basic math proficiency for transactions and inventory tasks
- Attention to detail in maintaining store presentation and cleanliness
- Ability to work flexible hours including weekends and holidays
- Positive attitude and customer-focused mindset
- Willingness to learn about product features and company offerings