Deskripsi Pekerjaan
Are you looking for a rewarding career in the dynamic retail industry? KK SUPER MART is currently seeking a dedicated and enthusiastic Shop Assistant to join our growing team in Klang, specifically at our Taman Intan (KTI) branch. We pride ourselves on being a one-stop supermarket providing excellent customer service and convenience to our community. If you are a friendly individual who enjoys working in a fast-paced environment, we want to meet you.
In this role, you will be the face of the store, playing a crucial part in ensuring our customers have a pleasant shopping experience. You will assist in daily store operations, manage inventory, and provide top-tier customer support. At KK SUPER MART, we believe in developing our employees and providing a supportive workplace where you can grow your career in retail management and customer service.
Tanggung Jawab
- Greet customers warmly and provide exceptional service by answering inquiries and assisting with product selection.
- Operate the Point of Sale (POS) system efficiently, ensuring all transactions are processed accurately and securely.
- Assist in stocking shelves, organizing products, and maintaining attractive product displays according to company standards.
- Monitor inventory levels and assist with stock replenishment to ensure product availability.
- Ensure the store, aisles, and restrooms are clean, tidy, and well-organized at all times.
- Handle customer feedback and complaints professionally, escalating issues to the store manager when necessary.
- Collaborate with the team to achieve daily sales targets and operational goals.
Kualifikasi
- Minimum SPM or equivalent education qualification.
- Previous experience in retail, sales, or customer service is preferred but not mandatory.
- Strong communication skills with a friendly and approachable demeanor.
- Able to work flexible working hours, including weekends, public holidays, and night shifts.
- Basic computer literacy, specifically for operating a Point of Sale (POS) system.
- Physically fit to stand for extended periods and capable of lifting light to medium loads.