Deskripsi Pekerjaan
KK SUPER MART is a leading retail chain known for its commitment to quality and customer satisfaction. We are currently seeking a dedicated and energetic Shop Assistant to join our dynamic team at our Setapak Central branch. As a vital part of the KK Group of Companies, you will have the opportunity to work in a fast-paced environment where service excellence is paramount.
In this role, you will be the face of our brand, ensuring every customer enjoys a pleasant and efficient shopping experience. We are looking for individuals who are passionate about retail, possess a positive attitude, and are eager to learn. If you are ready to kickstart your career in the retail industry with a reputable organization, we encourage you to apply.
Tanggung Jawab
- Provide exceptional customer service by greeting customers, answering inquiries, and assisting with product selection and recommendations.
- Operate the Point of Sale (POS) system accurately and efficiently to process cash and card transactions.
- Restock shelves and maintain product displays to ensure the store is organized, clean, and visually appealing at all times.
- Maintain a clean and safe shopping environment, including the sales floor and checkout areas.
- Assist in inventory management by checking stock levels and reporting shortages or damages to the store manager.
- Handle customer inquiries regarding product locations, prices, and promotions professionally.
- Support the team during peak hours and assist in carrying out general store operations.
Kualifikasi
- Minimum SPM/SPMV qualification or equivalent is preferred.
- Previous experience in a retail or customer service environment is a plus but not mandatory.
- Strong communication skills with the ability to interact confidently with diverse customers.
- Basic computer literacy and familiarity with POS systems or electronic scanners.
- Ability to work flexible working hours, including weekends, evenings, and public holidays.
- Reliable, punctual, and able to maintain a professional appearance.
- Physically fit to perform standing for extended periods and light lifting as required.