Deskripsi Pekerjaan
Are you looking for a flexible and rewarding role in the retail industry? Kk Group Of Companies is currently seeking a dedicated and friendly Shop Assistant to join our team at our KK SUPER MART branch in Sungai Buloh, specifically at Taman Medan Mas (SMM). As a key member of our retail team, you will be the face of our brand, ensuring that every customer enjoys a pleasant and efficient shopping experience.
In this role, you will assist in the day-to-day operations of the store, from greeting customers with a smile to managing the point of sale system. We pride ourselves on our commitment to quality and customer satisfaction, and we are looking for individuals who share this passion. Whether you are a student looking to gain experience or an experienced retail professional seeking a part-time opportunity, we encourage you to apply. Join us in creating a welcoming environment for our community in Sungai Buloh.
Tanggung Jawab
- Greet and welcome customers warmly upon entering the store, providing friendly and helpful assistance with their inquiries.
- Operate the Point of Sale (POS) system accurately to process sales transactions, returns, and exchanges efficiently.
- Restock shelves and display areas with products, ensuring they are well-organized, clean, and visible to customers.
- Monitor inventory levels and assist in identifying stock shortages or damages for timely replenishment.
- Maintain the cleanliness and hygiene of the store environment, including the sales floor, aisles, and restrooms.
- Handle customer feedback and complaints with patience and professionalism, escalating complex issues to the store manager when necessary.
- Assist in organizing promotional displays and marketing materials to drive sales and customer engagement.
- Collaborate with the team to ensure store operations run smoothly during peak hours.
Kualifikasi
- Minimum SPM/Malaysia Certificate or equivalent qualification.
- Previous experience in retail, sales, or customer service is an advantage but not strictly required.
- Strong interpersonal skills with the ability to communicate effectively in English and Bahasa Malaysia.
- Basic computer literacy and familiarity with POS systems.
- Ability to work in a fast-paced environment and manage multiple tasks simultaneously.
- Must be reliable, punctual, and available to work on weekends and public holidays.
- A positive attitude, a willingness to learn, and a passion for providing excellent customer service.