Deskripsi Pekerjaan
Join Jump Retail as a Smartphone Brand Advisor at our premium TRX Mall location and become the face of cutting-edge mobile technology. We're seeking tech enthusiasts with a passion for customer excellence to represent top smartphone brands and deliver exceptional shopping experiences. In this dynamic role, you'll leverage your product expertise to guide customers through their purchasing journey, demonstrating features, resolving queries, and driving sales growth. You'll stay ahead of industry trends, master new product launches, and maintain a vibrant, interactive sales environment that reflects the innovation of our brand partners.
As a key ambassador for our retail ecosystem, you'll collaborate with cross-functional teams to execute marketing initiatives and ensure our TRX Mall store remains the premier destination for smartphone enthusiasts. We offer competitive compensation, comprehensive product training, and a pathway to career advancement in Malaysia's thriving retail technology sector. If you thrive in fast-paced environments and love transforming customer curiosity into loyalty, this is your opportunity to shine.
Tanggung Jawab
- Represent flagship smartphone brands with expert product knowledge and brand advocacy
- Deliver personalized customer consultations to match products with user needs
- Drive sales performance through effective demonstration of product features and benefits
- Maintain deep expertise on latest technologies, specifications, and competitor offerings
- Execute in-store promotions and marketing campaigns to boost brand visibility
- Collaborate with store management to optimize merchandising and customer flow
- Handle after-sales support and build long-term customer relationships
Kualifikasi
- Passion for smartphone technology and eagerness to learn new products
- Proven experience in retail sales or customer service roles
- Excellent communication skills with ability to explain technical concepts simply
- Ability to work flexible hours including weekends and public holidays
- Strong problem-solving skills and customer-focused mindset
- Proficiency in English and Bahasa Malaysia; additional languages valued
- High school diploma or equivalent; tertiary qualifications preferred