Deskripsi Pekerjaan
Are you a detail-oriented professional passionate about healthcare operations and patient flow? St Luke's Hospital is seeking a dedicated Social Service Executive to join our team on a 6-month contract basis. In this pivotal role, you will be the backbone of our ward efficiency, ensuring that bed allocation and management are executed seamlessly to facilitate the optimal utilisation of our hospitalās bed capacity.
As a Social Service Executive, you will collaborate closely with multidisciplinary teams, including doctors, nurses, and medical social workers, to ensure that patient transitionsāfrom admission to dischargeāare handled with care, precision, and efficiency. This position is ideal for individuals who thrive in fast-paced environments and have a keen interest in hospital administration and patient services.
If you are looking to make a meaningful impact in a leading community hospital and want to contribute to the high standard of care we provide to our patients, we invite you to apply for this rewarding opportunity.
Tanggung Jawab
- Oversee daily bed allocation processes to ensure timely and effective patient placement.
- Monitor bed occupancy rates and generate daily reports to support data-driven decision-making.
- Coordinate with clinical and non-clinical staff to streamline the discharge and transfer process.
- Ensure compliance with hospital policies regarding patient admissions and bed management protocols.
- Address operational bottlenecks in patient flow and propose improvements to management.
- Maintain accurate records of bed availability and patient status within the hospital information system.
- Provide frontline support for enquiries related to bed status and service coordination.
Kualifikasi
- Diploma or Degree in Healthcare Administration, Social Work, or a related discipline.
- At least 1-2 years of experience in a hospital or clinic setting is highly preferred.
- Proficiency in Microsoft Office Suite (Excel, Word) and Hospital Information Systems (HIS).
- Strong analytical skills with the ability to manage complex scheduling and coordination tasks.
- Excellent communication and interpersonal skills to engage with diverse stakeholders.
- Ability to work independently and under pressure while maintaining a high degree of empathy.
- Candidates available to commence work immediately or on short notice will have an advantage.