Deskripsi Pekerjaan
Step into a world of tranquility at Knead Press Spa, where we're seeking a passionate Spa Receptionist to become the heart of our boutique wellness sanctuary. As the first point of contact for our discerning clientele, you'll embody our commitment to exceptional service and create unforgettable experiences in our serene environment. This role is perfect for individuals who thrive in customer-facing positions and possess a genuine enthusiasm for holistic well-being. You'll manage appointments, maintain our peaceful atmosphere, and ensure every guest feels welcomed and valued. Join our team of dedicated professionals committed to delivering premium spa services while fostering a supportive and rejuvenating workplace culture. We offer competitive compensation and the opportunity to grow within Singapore's thriving wellness industry.
Tanggung Jawab
- Manage client appointments and scheduling with precision
- Deliver elite customer service through warm, professional interactions
- Handle client inquiries and resolve concerns with empathy
- Maintain a serene, organized spa reception environment
- Process payments and manage financial transactions accurately
- Coordinate with therapists to ensure seamless service delivery
- Perform administrative tasks including phone calls and correspondence
- Uphold spa hygiene and presentation standards
Kualifikasi
- Previous customer service or reception experience preferred
- Excellent communication and interpersonal skills
- Professional demeanor with polished presentation
- Ability to remain calm under pressure in fast-paced settings
- Basic proficiency with scheduling software and POS systems
- Genuine passion for wellness and spa industry knowledge
- Strong attention to detail and organizational abilities
- Availability to work flexible hours including weekends