Deskripsi Pekerjaan
Join our award-winning team at Chi Day Spas in the stunning location of Nusa Dua, Bali, as a Spa Receptionist. This is a unique opportunity to become the welcoming face of our luxury wellness retreat, where you'll play a pivotal role in delivering exceptional guest experiences. As the first point of contact, you'll embody our commitment to tranquility and professionalism while managing all front desk operations with precision and warmth. Our ideal candidate thrives in a serene environment, possesses exceptional organizational skills, and shares our passion for holistic well-being. Enjoy competitive compensation in one of Bali's most sought-after destinations, with opportunities for professional growth within our expanding spa network. If you're ready to blend hospitality excellence with the art of relaxation, we encourage you to apply.
Tanggung Jawab
- Warmly greet all guests upon arrival and provide personalized assistance throughout their spa journey
- Efficiently manage appointment scheduling, cancellations, and walk-in inquiries
- Process payments and maintain accurate financial records using POS systems
- Handle client inquiries regarding spa services, products, and facilities
- Coordinate with therapists to ensure seamless service transitions
- Maintain a pristine, organized reception area reflecting spa ambiance
- Assist with inventory management of retail products and amenities
- Collaborate with team members to ensure exceptional service standards
Kualifikasi
- Minimum 1 year of experience in front desk or customer service roles
- Exceptional communication and interpersonal skills in English and Bahasa Indonesia
- Proficiency with booking software and basic office applications
- Strong organizational abilities with attention to detail
- Calm demeanor under pressure with problem-solving aptitude
- Knowledge of spa/wellness industry practices preferred
- Ability to work flexible shifts including weekends and holidays
- Professional appearance and positive attitude