Deskripsi Pekerjaan
We are seeking a highly motivated and analytical Sr. Associate - Fulfillment Strategy to join our growing operations team. In this pivotal role, you will drive the development and execution of fulfillment strategies that enhance operational efficiency and customer satisfaction. We offer a hybrid work setup, allowing you to balance remote flexibility with in-office collaboration.
Your primary focus will be analyzing current fulfillment workflows, identifying bottlenecks, and implementing data-driven solutions to streamline logistics and inventory management. You will work closely with cross-functional teams to ensure alignment between sales, operations, and customer service goals.
This is an ideal opportunity for a strategic thinker who enjoys solving complex operational challenges and contributing to the continuous improvement of our service delivery.
Tanggung Jawab
- Analyze fulfillment operations and supply chain data to identify inefficiencies and areas for improvement.
- Develop and implement strategic fulfillment plans that align with company goals and customer expectations.
- Collaborate with logistics partners, vendors, and internal departments to ensure seamless order processing.
- Monitor key performance indicators (KPIs) such as order accuracy, turnaround time, and cost per order.
- Lead process optimization initiatives and recommend best practices for inventory and warehouse management.
- Prepare detailed reports and presentations for stakeholders regarding fulfillment performance and strategic recommendations.
- Stay updated on industry trends and best practices in fulfillment strategy and supply chain management.
Kualifikasi
- Bachelor’s degree in Business Administration, Supply Chain Management, Logistics, or a related field.
- Minimum of 3-5 years of experience in fulfillment operations, logistics, or supply chain management.
- Strong analytical skills with the ability to interpret data and drive actionable insights.
- Proficiency in using ERP systems and supply chain management software (e.g., SAP, Oracle, or similar).
- Excellent verbal and written communication skills, with the ability to present complex ideas clearly.
- Demonstrated leadership experience and the ability to work effectively in a cross-functional team environment.
- Strong problem-solving skills and a proactive approach to process improvement.