Deskripsi Pekerjaan
Adira Dinamika Multi Finance is seeking a dedicated and detail-oriented SSD Helpdesk Officer Intern to join our dynamic team in Jakarta Selatan. In this role, you will play a crucial part in supporting our Short Term Financing (SSD) operations by ensuring the accuracy and integrity of document sampling activities. You will work closely with the IT and operations departments to streamline data workflows and maintain high standards of compliance.
As an intern, you will gain valuable hands-on experience in a leading multi-finance institution. Your primary focus will be on monitoring mandatory document sampling inputs, assisting with helpdesk inquiries, and supporting the overall efficiency of our internal systems. We are looking for a proactive individual who is eager to learn and contribute to a professional environment.
Tanggung Jawab
- Monitor and validate the input of mandatory document sampling activities to ensure accuracy and regulatory compliance.
- Provide technical support and troubleshooting assistance for SSD-related system inquiries.
- Assist in the data entry and verification processes for customer documentation with a high degree of precision.
- Maintain and update helpdesk logs and sampling activity records.
- Collaborate with the operations team to identify process improvements and reduce data entry errors.
- Ensure all mandatory documents are correctly sampled and processed within established deadlines.
- Support the IT team in daily system maintenance and performance checks.
Kualifikasi
- Currently pursuing a Bachelor’s degree in Information Technology, Computer Science, or a related field.
- Familiarity with database management principles and basic data entry techniques.
- Understanding of Helpdesk operations and IT support fundamentals is a strong plus.
- Strong attention to detail and high accuracy in handling sensitive data.
- Excellent written and verbal communication skills in English and Bahasa Indonesia.
- Proficient in Microsoft Office Suite, specifically Excel and Word.
- Ability to work effectively in a fast-paced team environment.