Deskripsi Pekerjaan
Join our dynamic team at Knitto Textiles Indonesia as a Staff Follow Up Specialist! In this critical role, you will be responsible for managing and processing customer purchase orders from inception to final delivery. Your expertise will ensure quality control and production schedule accuracy, making you an integral part of our manufacturing and logistics operations.
As a Staff Follow Up Specialist, you will serve as the primary point of contact between our customers and production teams, ensuring seamless communication throughout the order fulfillment process. You'll collaborate with various departments to monitor production timelines, address potential delays, and implement solutions to maintain our commitment to excellence.
We're looking for a detail-oriented professional with strong organizational skills and a passion for delivering exceptional customer service. If you thrive in a fast-paced environment and enjoy problem-solving, this role offers an excellent opportunity to grow your career in the textile manufacturing industry.
Tanggung Jawab
- Manage and process customer purchase orders from initial request to final delivery
- Monitor production schedules to ensure timely completion of orders
- Coordinate between customers and production teams to maintain clear communication
- Implement quality control measures to ensure product specifications are met
- Identify and resolve potential delays in production or delivery processes
- Prepare regular status reports for management and key stakeholders
- Maintain accurate documentation of all order processes and communications
Kualifikasi
- Bachelor's degree in Business Administration, Supply Chain Management, or related field
- Minimum 2 years of experience in order processing or follow-up roles
- Strong organizational skills with attention to detail
- Excellent communication and interpersonal skills
- Ability to work effectively in a team environment
- Proficiency in Microsoft Office Suite and order management systems
- Problem-solving abilities and proactive approach to challenges