Deskripsi Pekerjaan
Are you a results-driven leader with a passion for operational excellence and customer service? A well-established establishment in Morong, Rizal is seeking a dynamic and highly organized Station Supervisor to oversee daily operations at our retail station. In this role, you will be the driving force behind our team's success, ensuring safety compliance, exceptional customer service, and seamless administrative workflows.
As a Station Supervisor, you will lead by example, managing shift schedules, inventory control, and financial reporting. If you have a proven track record in retail operations, excellent problem-solving skills, and the ability to motivate a diverse team, we want to hear from you. Join us and take the next step in your career with a stable and supportive employer in Rizal.
Tanggung Jawab
- Oversee day-to-day operations of the station, ensuring high standards of efficiency, safety, and customer service.
- Manage, mentor, and schedule station personnel, including attendants, cashiers, and maintenance staff.
- Monitor and reconcile inventory levels, including fuel stocks and retail merchandise, to prevent discrepancies and shrinkage.
- Supervise daily financial transactions, cash handling, and safe drops, ensuring accurate shift-end reports.
- Enforce strict adherence to safety and environmental regulations, maintaining a clean and secure facility at all times.
- Handle customer inquiries, feedback, and complaints professionally to maintain high satisfaction and brand loyalty.
- Prepare regular operational and financial reports for management review.
Kualifikasi
- High School Diploma or Associate/Bachelor's Degree in Business Administration, Hospitality, or a related field.
- At least 2-3 years of experience in retail, food service, or fuel station operations, with at least 1 year in a supervisory role.
- Strong leadership, communication, and interpersonal skills.
- Proficiency in basic computer applications (MS Excel, Word) and Point of Sale (POS) systems.
- Excellent numerical skills with proven experience in cash handling and inventory reconciliation.
- Willingness to work flexible shifts, including weekends, holidays, and night shifts as required.
- Local residency in or near Morong, Rizal is highly preferred.