Deskripsi Pekerjaan
Are you a passionate leader with a flair for luxury beauty? PERSOL is currently seeking a high-energy, detail-oriented Store Manager to oversee operations at one of our premium beauty boutiques in the Central Region. In this role, you will be the face of our brand, driving sales performance while curating an exceptional shopping experience for our discerning clientele.
We are looking for a retail professional who understands the nuances of the luxury beauty market. You will lead a high-performing team, mentor staff to achieve their KPIs, and ensure that every customer leaves feeling empowered and valued. If you have a proven track record in beauty or wellness retail and a commitment to operational excellence, we want to hear from you.
Tanggung Jawab
- Drive store sales performance to meet and exceed monthly/quarterly revenue targets.
- Manage daily store operations, including inventory control, visual merchandising, and compliance with brand standards.
- Lead, coach, and develop a team of beauty advisors to provide world-class service.
- Maintain deep product knowledge to provide expert advice and elevate the customer shopping experience.
- Prepare sales reports and analyze store performance data to drive strategic decisions.
- Build and nurture long-term relationships with VIP customers to ensure high retention.
- Oversee store scheduling and ensure optimal staffing levels during peak hours.
Kualifikasi
- Minimum 2 years of proven experience in a supervisory or team-lead role within the beauty, wellness, or spa industry.
- Demonstrated ability to drive sales growth in a luxury retail environment.
- Strong leadership skills with the ability to motivate and manage diverse teams.
- Exceptional communication and interpersonal skills with a focus on customer service excellence.
- High level of professional grooming and a genuine passion for the luxury beauty sector.
- Proficiency in POS systems and Microsoft Office (Excel/Word) for reporting.
- Ability to work a flexible schedule, including weekends and public holidays as required by the retail cycle.