Deskripsi Pekerjaan
Join Bake With Yen as a Store Manager and lead our dynamic retail outlet in Subang Jaya! This pivotal role combines strategic leadership with hands-on retail operations to drive business success. You'll oversee daily store activities, cultivate a high-performance team culture, and ensure exceptional customer experiences that align with our brand values. The position requires a proactive approach to inventory management, sales optimization, and staff development. Ideal candidates will thrive in fast-paced environments and possess a passion for delivering premium service in the bakery sector. This is an excellent opportunity to make a tangible impact while advancing your career in retail management.
Tanggung Jawab
- Lead, train, and motivate retail teams to achieve sales targets and service excellence
- Oversee daily store operations including inventory management, merchandising, and staff scheduling
- Implement visual merchandising standards and promotional campaigns to drive customer engagement
- Monitor store performance metrics and implement strategies to optimize profitability
- Ensure compliance with health, safety, and hygiene regulations
- Handle customer inquiries, resolve complaints, and build strong client relationships
- Collaborate with suppliers and management to maintain product quality and availability
Kualifikasi
- Minimum 3 years of retail management experience in food/beverage or similar industry
- Proven track record of achieving sales targets and KPIs
- Strong leadership and team development capabilities
- Excellent communication, interpersonal, and problem-solving skills
- Proficiency in inventory management systems and POS software
- Ability to work flexible hours including weekends and public holidays
- Basic financial literacy for budgeting and cost control
- Passion for customer service and product knowledge in bakery sector preferred