Deskripsi Pekerjaan
Are you a dynamic, results-driven retail leader with a passion for technology and an unwavering commitment to customer satisfaction? Gigahertz Computer Systems, a premier destination for computer hardware, software, and accessories, is actively seeking an exceptional Store Manager to lead our thriving branch in San Juan City, Metro Manila. This pivotal role offers a fantastic opportunity to immerse yourself in the fast-paced world of tech retail, drive significant sales growth, cultivate an outstanding customer experience, and mentor a dedicated team.
As the Store Manager for our San Juan location, you will be the driving force behind our store's success. Your primary mission will be to achieve and exceed sales and customer service targets, ensuring operational excellence across all facets of the store. You will be instrumental in inspiring, motivating, and developing your team to deliver top-tier service, manage inventory with precision, and maintain impeccable visual merchandising that showcases the latest innovations Gigahertz Computer Systems has to offer. We are looking for a strategic thinker who is also adept at hands-on leadership, someone who can navigate the complexities of retail with confidence and contribute significantly to our brand's reputation for quality and expertise.
This role is perfect for an experienced retail professional who possesses a deep understanding of sales dynamics, strong leadership capabilities, and a genuine enthusiasm for computer systems and consumer electronics. If you are ready to take on a challenging yet rewarding position and build a successful career with a reputable and growing company, Gigahertz Computer Systems invites you to apply. Join us and help empower our customers with the technology solutions they need and love!
Tanggung Jawab
- Achieve and surpass monthly and quarterly sales targets and key performance indicators (KPIs) for the San Juan store.
- Oversee all daily store operations, ensuring compliance with company policies, procedures, and standards for merchandising, inventory, and cash handling.
- Recruit, train, mentor, and motivate a high-performing sales team, fostering a positive and productive work environment.
- Ensure exceptional customer service standards are consistently met, resolving customer inquiries and complaints efficiently to enhance satisfaction and loyalty.
- Manage inventory levels, conduct regular stock takes, and implement strategies to minimize shrinkage and optimize product availability.
- Analyze sales data and market trends to identify opportunities for growth, implement promotional activities, and adapt store strategies accordingly.
- Maintain the store’s visual merchandising according to brand guidelines, ensuring products are displayed attractively and effectively.
- Prepare and submit regular sales reports, operational summaries, and other relevant documentation to regional management.
Kualifikasi
- Bachelor's degree in Business Administration, Marketing, or a related field preferred; significant relevant experience may substitute for a degree.
- Minimum of 3-5 years of progressive experience in retail management, with at least 2 years in a Store Manager or Assistant Manager role, preferably within electronics, IT, or a similar specialized retail environment.
- Proven track record of consistently meeting or exceeding sales targets and driving store profitability.
- Exceptional leadership, team-building, and interpersonal skills with the ability to inspire and motivate a sales force.
- Strong understanding of retail operations, inventory management, merchandising, and customer service principles.
- Excellent communication skills, both written and verbal, and proficiency in basic computer applications (MS Office Suite).
- Demonstrated problem-solving abilities and a proactive approach to store challenges.
- Flexibility to work retail hours, including evenings, weekends, and holidays, as required.