Deskripsi Pekerjaan
Join Waltemart Supermarket Inc. as a Store Officer and become the driving force behind our retail operations in Makati City. This pivotal role demands a strategic leader to oversee all aspects of store management, ensuring seamless operations, exceptional customer experiences, and maximum profitability. You'll be responsible for optimizing sales performance, implementing visual merchandising standards, and maintaining inventory accuracy while fostering a high-performance team environment. The ideal candidate will thrive in fast-paced retail settings, balancing operational excellence with commercial acumen to drive business growth and customer loyalty.
Tanggung Jawab
- Oversee daily store operations including staffing, scheduling, and workflow management
- Implement sales strategies to achieve monthly/quarterly targets and KPIs
- Manage inventory control, stock replenishment, and loss prevention protocols
- Ensure compliance with company policies, safety standards, and regulatory requirements
- Train and motivate staff to deliver exceptional customer service
- Analyze sales data and operational metrics to identify improvement opportunities
- Coordinate with suppliers and vendors for efficient inventory management
- Handle customer inquiries and resolve escalations professionally
Kualifikasi
- Bachelor's degree in Business, Retail Management, or related field
- Minimum 2-3 years experience in retail operations or department store management
- Strong leadership and team management skills
- Proficiency in inventory management systems and POS software
- Excellent analytical and problem-solving abilities
- Exceptional customer service orientation
- Knowledge of retail merchandising principles
- Ability to work flexible hours including weekends and holidays