Deskripsi Pekerjaan
Join SONAK as a Store Officer-in-Charge and lead our dynamic retail team in Santa Rosa City, Laguna! This pivotal role empowers you to drive sales excellence, achieve KPI targets, and deliver exceptional customer experiences. You'll orchestrate daily store operations while fostering a high-performance culture that maximizes profitability and customer loyalty. As a retail leader, you'll implement strategic initiatives to enhance operational efficiency, optimize inventory management, and ensure brand consistency across all touchpoints. This position offers the opportunity to shape the customer journey while developing your team's potential in a fast-paced retail environment.
Tanggung Jawab
- Lead store team to achieve sales targets and key performance indicators
- Ensure exceptional customer satisfaction through service excellence initiatives
- Manage daily store operations including opening/closing procedures
- Supervise staff training, scheduling, and performance evaluations
- Oversee inventory control, stock replenishment, and loss prevention
- Implement visual merchandising standards and promotional campaigns
- Analyze sales data to identify improvement opportunities
- Uphold company policies and safety compliance standards
Kualifikasi
- Bachelor's degree in Business Management or related field
- Minimum 3 years retail management experience
- Proven track record in sales leadership and KPI achievement
- Strong inventory management and operational expertise
- Excellent customer service and conflict resolution skills
- Ability to work flexible hours including weekends/holidays
- Proficiency in retail management software and POS systems
- Team leadership and staff development capabilities