Deskripsi Pekerjaan
Join Lock & Lock Indonesia as a Store Operational Assistant Manager and become a key player in our retail success story. In this dynamic role, you'll orchestrate seamless store operations while driving customer satisfaction and team excellence. You'll be instrumental in maintaining our brand reputation through meticulous inventory oversight, staff development, and innovative service solutions. This position offers the perfect blend of hands-on retail management and strategic operational planning within Indonesia's leading consumer products company.
As a leader in our store environment, you'll implement best practices for loss prevention, optimize inventory turnover, and foster a high-performance culture. Your expertise will directly impact sales targets and customer loyalty while mentoring staff to deliver Lock & Lock's signature service quality. This role is ideal for retail professionals seeking to advance their career in a fast-paced, growth-oriented environment with global brand exposure.
Tanggung Jawab
- Oversee daily store operations including inventory management, staff scheduling, and visual merchandising
- Lead and develop retail teams through training, performance coaching, and conflict resolution
- Implement and monitor loss prevention strategies to minimize shrinkage
- Analyze sales data and operational metrics to drive improvements
- Ensure compliance with company policies and retail standards
- Coordinate with suppliers for timely inventory replenishment
- Handle customer escalations and maintain service excellence
- Assist in budget management and operational cost control
Kualifikasi
- Bachelor's degree in Business, Retail Management, or related field (or equivalent experience)
- Minimum 3 years retail management experience with inventory oversight
- Proven leadership skills in team development and performance management
- Strong analytical abilities for sales and operational reporting
- Proficiency in retail management systems and POS software
- Excellent communication and problem-solving skills
- Knowledge of consumer products retail trends and best practices
- Ability to work flexible hours including weekends and holidays