Deskripsi Pekerjaan
Are you passionate about creating magical moments for children and families? AEON Fantasy is seeking a dynamic and enthusiastic Store Staff to join our team at kidzooona SM Bacolod. As a global leader in edutainment, we pride ourselves on providing a safe, clean, and joyful environment where children can play, learn, and grow.
In this role, you will be the heart of our facility, ensuring every guest experiences top-tier customer service. You will act as an ambassador of fun, maintaining our facility's high standards while facilitating interactive play experiences. If you have a bright personality, a heart for service, and a desire to work in a fast-paced retail environment, we want to meet you!
Tanggung Jawab
- Greet guests warmly and facilitate the check-in and check-out process with accuracy.
- Actively monitor play zones to ensure the safety and well-being of all children.
- Engage with families to explain facility rules and provide a welcoming experience.
- Maintain cleanliness and organization of the store, including play equipment and common areas.
- Handle POS transactions, ticketing, and administrative store tasks efficiently.
- Participate in organizing events, workshops, and promotional activities.
- Address customer inquiries and resolve minor concerns to ensure guest satisfaction.
Kualifikasi
- At least a High School Graduate or Senior High School graduate.
- Proven experience in customer service, retail, or the amusement/service industry is a plus.
- Energetic, proactive, and genuinely comfortable interacting with children and parents.
- Excellent verbal communication skills in English and Filipino/Hiligaynon.
- Ability to work a flexible schedule, including weekends and holidays.
- Must be highly reliable, punctual, and a team player.
- Demonstrates a strong commitment to safety protocols and cleanliness standards.