Deskripsi Pekerjaan
Are you an experienced leader looking to make a tangible impact in the retail electronics industry? Hua Yang Electronics Enterprises Corporation is seeking a dedicated and results-driven Store Supervisor to lead our team and drive operational excellence. In this pivotal role, you will serve as the face of our brand, ensuring that our store operates smoothly while delivering exceptional service to every customer.
You will oversee daily activities, manage inventory levels effectively, and mentor staff to ensure high performance standards are consistently met. We are looking for someone who can optimize workflows, handle customer inquiries with professionalism, and maintain a safe, organized store environment. Join us in shaping the shopping experience for our valued customers in Zamboanga City.
Tanggung Jawab
- Oversee daily store operations and workflow to ensure maximum efficiency.
- Ensure high standards of customer service and satisfaction at all times.
- Manage and train store staff, including hiring, scheduling, and performance reviews.
- Monitor inventory levels and conduct regular stock counts to prevent shortages.
- Handle customer inquiries, complaints, and returns professionally and resolve issues promptly.
- Ensure the store environment is clean, organized, and safe for customers and employees.
- Implement sales strategies and monitor KPIs to achieve monthly targets.
Kualifikasi
- High school diploma or equivalent; a degree in Business Management or Retail is a plus.
- Proven experience in retail management or a supervisory role within the electronics or consumer goods sector.
- Strong leadership and interpersonal communication skills.
- Ability to work effectively in a fast-paced, high-volume environment.
- Basic knowledge of inventory management systems and POS software.
- Strong problem-solving skills and a customer-centric attitude.
- Must be willing to work flexible hours, including weekends and holidays.