Deskripsi Pekerjaan
Are you a natural-born leader with a passion for retail excellence? R2 Group of Exclusive Brands is looking for a dynamic and results-oriented Store Supervisor to join our team in Olongapo City. In this role, you will be the heartbeat of our store operations, ensuring that every customer interaction is exceptional and every operational target is met with precision.
As a Store Supervisor, you will be responsible for fostering a high-performance culture, mentoring staff, and driving sales growth. We are seeking a candidate who thrives in a fast-paced retail environment, possesses strong problem-solving skills, and is dedicated to maintaining the premium brand standards that the R2 Group is known for. If you are ready to take the next step in your retail management career and contribute to a growing, exclusive brand portfolio, we want to hear from you.
Tanggung Jawab
- Oversee daily store operations to ensure compliance with company policies and safety standards.
- Lead, motivate, and mentor store staff to achieve and exceed sales targets and key performance indicators (KPIs).
- Deliver an exceptional shopping experience by maintaining high standards of customer service and store aesthetics.
- Manage inventory levels, including stock replenishment, visual merchandising, and periodic audits to minimize shrinkage.
- Prepare and analyze daily or weekly sales reports to identify growth opportunities and address performance gaps.
- Handle customer inquiries, feedback, and escalations professionally to ensure brand loyalty.
- Coordinate with regional management regarding promotions, product launches, and operational updates.
Kualifikasi
- Proven work experience as a Store Supervisor, Assistant Manager, or a similar leadership role in the retail industry.
- Excellent communication and interpersonal skills, with the ability to lead a diverse team.
- Strong organizational skills and the ability to multitask in a busy, customer-facing environment.
- Proficiency in retail management software, point-of-sale (POS) systems, and basic office applications.
- Flexibility to work in shifts, including weekends and holidays, as required by business operations.
- A proactive mindset with a strong drive to hit and exceed sales targets.
- High school diploma or equivalent; a degree in Business Administration, Marketing, or a related field is a significant advantage.