Deskripsi Pekerjaan
Be part of the PICKUP COFFEE family! Starbreaker Corp is currently looking for a dynamic and results-driven Store Supervisor to lead our team at our Petro Gazz Lanang branch. We are seeking a passionate individual who excels in retail operations and customer service to help us maintain our high standards of excellence.
As the Store Supervisor, you will play a pivotal role in the day-to-day success of the store. You will be responsible for overseeing store operations, managing a diverse team of employees, and ensuring that every customer interaction leaves a lasting positive impression. This is an exciting opportunity for a motivated professional to advance their career in the retail and food service industry within a growing company. If you are ready to take on a leadership role and drive success at Petro Gazz Lanang, we want to hear from you!
Tanggung Jawab
- Oversee daily store operations and ensure smooth workflow during all shifts.
- Manage, train, and mentor store staff to ensure high performance and excellent customer service standards.
- Monitor inventory levels, place orders for supplies, and minimize waste.
- Handle customer inquiries, complaints, and feedback professionally to ensure customer satisfaction.
- Ensure the store is clean, organized, and visually appealing at all times.
- Manage cash handling, daily sales reports, and financial reconciliation.
- Implement sales strategies to drive revenue and achieve daily/weekly targets.
Kualifikasi
- At least 2 years of experience in a retail or supervisory role.
- High school diploma or Bachelor's Degree in Business Management, Hospitality, or related field is preferred.
- Strong leadership and communication skills with the ability to motivate a team.
- Ability to work in a fast-paced environment and handle multiple tasks efficiently.
- Familiarity with POS systems and basic computer skills.
- Must be available to work flexible hours, including weekends and holidays.