Deskripsi Pekerjaan
Are you a retail leader with a passion for tech? Gigahertz Computer Systems, a premier name in computer retail, is looking for a dynamic and results-driven Store Supervisor to lead our team at SM Grand Central. In this role, you will be the heartbeat of our branch, ensuring that our customers receive world-class service while you drive the store toward exceeding ambitious sales targets.
As a Store Supervisor, you won’t just be managing a location; you will be cultivating a team of tech-savvy sales professionals. You will oversee daily operations, maintain inventory excellence, and ensure that every customer walks away with the perfect computing solution for their needs. If you thrive in a fast-paced retail environment and have a knack for coaching teams to success, we want to hear from you.
Tanggung Jawab
- Lead and motivate the store team to consistently meet or exceed monthly sales KPIs and operational targets.
- Oversee day-to-day store operations, including opening and closing procedures, staff scheduling, and merchandising standards.
- Maintain high levels of customer satisfaction through excellent service and effective conflict resolution.
- Monitor inventory levels, manage stocks, and coordinate with the warehouse to ensure product availability.
- Implement and enforce company policies, visual merchandising guidelines, and safety standards.
- Generate and analyze daily sales reports to identify growth opportunities and address performance gaps.
- Provide ongoing coaching and training to sales associates on product knowledge and consultative selling techniques.
Kualifikasi
- At least 2 years of experience in a supervisory or team lead role within the retail industry, preferably in electronics or computer hardware.
- Strong background in retail sales management and inventory control.
- Excellent leadership skills with the ability to inspire and mentor a high-performing team.
- Strong verbal and written communication skills in English and Filipino.
- Proficient in using POS systems and MS Office/Google Workspace tools.
- Ability to work flexible hours, including weekends, holidays, and shifting schedules.
- Highly organized, detail-oriented, and capable of handling pressure in a fast-paced environment.