Deskripsi Pekerjaan
Launch your retail leadership career with MR.DIY's Supervisor Apprentice Program in Melaka! This immersive program combines hands-on training in a dynamic retail environment with structured mentorship to develop your supervisory skills. As an apprentice supervisor, you'll gain practical experience in store operations, team coordination, and customer service excellence while contributing to Malaysia's leading home improvement retailer. Our program is designed for ambitious individuals passionate about retail management, offering a clear pathway to supervisory roles within our growing network. Join a company that invests in talent development and provides real-world exposure to retail leadership challenges. Benefit from personalized coaching, industry-specific training modules, and the opportunity to build a strong professional network. MR.DIY is committed to nurturing future retail leaders who can drive operational excellence and team performance in our stores.
Tanggung Jawab
- Oversee daily store operations and ensure adherence to company standards
- Train and mentor apprentices on product knowledge, sales techniques, and customer service protocols
- Monitor and evaluate apprentice performance through structured assessments and feedback sessions
- Implement inventory management practices and visual merchandising guidelines
- Coordinate staff scheduling and ensure optimal coverage during peak hours
- Address customer inquiries and resolve service escalations effectively
- Collaborate with management to refine training programs and operational procedures
Kualifikasi
- SPM or equivalent qualification with basic retail knowledge
- Strong leadership potential and communication skills
- Ability to work flexible hours including weekends and public holidays
- Basic computer literacy for inventory and reporting systems
- Customer service orientation with problem-solving abilities
- Willingness to learn and adapt in a fast-paced retail environment
- Positive attitude and team collaboration mindset