Deskripsi Pekerjaan
Are you looking to launch a successful career in retail management? MR.DIY, Malaysia's leading home improvement retailer, is now accepting applications for our highly competitive Supervisor Apprentice Program (SAP) located at Taman Alam Megah, Shah Alam.
This is a unique opportunity to fast-track your professional growth. As an apprentice, you will work directly under experienced supervisors and store managers to gain comprehensive insight into store operations, inventory control, and customer service excellence. Our program is designed to identify high-potential candidates and equip them with the skills necessary to lead a team effectively. You will be immersed in a dynamic environment where you can develop your leadership style while contributing to the success of one of the country's largest retail brands.
Join a team that values hard work, dedication, and talent. We provide a structured training curriculum that bridges the gap between entry-level work and supervisory leadership. If you are eager to learn, possess strong leadership potential, and want to grow with a market leader, we want to hear from you.
Tanggung Jawab
- Assist the Store Manager in overseeing daily store operations and workflow efficiency.
- Monitor inventory levels and participate in regular stock counting and replenishment.
- Train, coach, and motivate retail staff to ensure high performance and customer satisfaction.
- Ensure the store maintains MR.DIY's high standards for visual merchandising and cleanliness.
- Handle customer inquiries, process transactions, and resolve complaints professionally.
- Support the implementation of sales strategies and promotional activities.
- Perform daily cash handling duties and reconcile cash drawers accurately.
- Attend regular training sessions and workshops to develop supervisory skills.
Kualifikasi
- SPM/STPM, Diploma, or equivalent qualification.
- Passion for retail, customer service, and sales.
- Strong communication and interpersonal skills.
- Ability to work flexible shifts, including weekends and public holidays.
- Basic computer literacy and ability to use POS systems.
- Willingness to learn and take on new responsibilities.
- No prior supervisory experience required; training provided.
- Valid Malaysian ID/Passport.